Sage 100 Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 2026 - 18:00 PDT
Scheduled - MIS will be performing Sage 100 weekly maintenance.
Mar 27, 2026 18:00-22:00 PDT
Tooling on the accounting portal is failing to export data and is delaying monthly processing
Identified - The primary issue has been identified, and Technology Teams are working to provide a long-term solution. Temporary measures are in place and available to facilitate the time sensitive reports required. Moving the incident to P2 status and future messaging/updates will resume during core hours.
Dec 17, 2025 - 19:03 PST
Investigating - IT teams have been engaged and are investigating the issue.
Dec 17, 2025 - 17:57 PST

About This Site

Welcome to the Denali Information Services Status page. Use this site to get more information about the current status of systems hosted by Denali's Information Technology and Services.

Uptime over the past 90 days. View historical uptime.
Line of Business Applications Degraded Performance
90 days ago
99.89 % uptime
Today
Sage Under Maintenance
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Kimble Degraded Performance
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Starship Under Maintenance
90 days ago
100.0 % uptime
Today
MIS Portals Operational
90 days ago
100.0 % uptime
Today
Channel Online Operational
90 days ago
98.06 % uptime
Today
Amazon C Orders Operational
90 days ago
100.0 % uptime
Today
Amazon N Orders Operational
90 days ago
100.0 % uptime
Today
Remote App Service Operational
90 days ago
100.0 % uptime
Today
OST Operational
90 days ago
100.0 % uptime
Today
ScanCo Under Maintenance
90 days ago
100.0 % uptime
Today
Insync Under Maintenance
90 days ago
100.0 % uptime
Today
RAMP Operational
90 days ago
99.96 % uptime
Today
OPUS Operational
90 days ago
100.0 % uptime
Today
Salesforce NA170 Operational
90 days ago
100.0 % uptime
Today
Cherwell Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Operational
90 days ago
100.0 % uptime
Today
MPL Operational
90 days ago
100.0 % uptime
Today
Email and Collaboration Operational
90 days ago
100.0 % uptime
Today
Exchange Online Operational
90 days ago
100.0 % uptime
Today
OneDrive Operational
90 days ago
100.0 % uptime
Today
SharePoint Online Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
WebEx Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Smartsheet Sheets Operational
Smartsheet Sharing Operational
Smartsheet Dashboards Operational
Service Desk Applications Operational
90 days ago
100.0 % uptime
Today
Cisco Contact Center Operational
90 days ago
100.0 % uptime
Today
Calabrio Workforce Management Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Storage and Compute Operational
90 days ago
100.0 % uptime
Today
SQL Services Operational
90 days ago
100.0 % uptime
Today
Cohisty Backup Services Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
SendGrid API Operational
1Password AWS S3 (us-standard) Operational
FTP Services Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
98.83 % uptime
Today
Redmond Production Network Operational
90 days ago
100.0 % uptime
Today
Redmond Wireless Network Operational
90 days ago
100.0 % uptime
Today
Redmond Config Network Operational
90 days ago
100.0 % uptime
Today
Plano Production Network Operational
90 days ago
100.0 % uptime
Today
Plano Wireless Network Operational
90 days ago
100.0 % uptime
Today
Plano Config Network Operational
90 days ago
100.0 % uptime
Today
Indiana Production Network Operational
90 days ago
88.32 % uptime
Today
Indiana Wireless Network Operational
90 days ago
99.99 % uptime
Today
Tukwilla DC Production Network Operational
90 days ago
100.0 % uptime
Today
VPN Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 27, 2026

Unresolved incident: Sage 100 Maintenance.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Sage 100 Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 18:00 PDT
Scheduled - MIS will be performing Sage 100 weekly maintenance.
Mar 20, 13:32 PDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Fort Wayne power outage 031326
Resolved - No further reports of power issues. All systems good to go.
Mar 16, 12:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 13:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 12:59 PDT
Update - Another power blip in Fort Wayne. Network devices rebooting.
Mar 13, 12:59 PDT
Update - Network systems have been restored in Fort Wayne. The comcast router required an additional reboot to reset the connection.
Monitoring for any further issues.
Mar 13, 11:10 PDT
Monitoring - Strong winds caused a brief power blip in the Fort Wayne offices. This caused network systems to reboot losing Internet connectivity.
Mar 13, 11:09 PDT
Channel Online - Custom Item Export Not Working, Affecting MPL Synch
Resolved - Issue appears to have resolved and we have been able to complete the COL/MPL sync for the last two business days. The vendor indicates this may have been a bandwidth issue or a general bottleneck with the Custom Item Download process on their side.
Mar 16, 09:54 PDT
Update - Custom Item Exports completed today without issue, allowing us to perform the COL/MPL syncs in NA and EU. Awaiting further input from developer on root cause or if they have performed troubleshooting efforts on their end. We will continue to monitor issue to see if the process remains stable.
Mar 12, 10:26 PDT
Update - After multiple retries we were able to successfully perform the NA COL/MPL sync. However, we do not consider the vendor process stable and will continue to work to engage them on a permanent solution. Please allow up to 24 hours for any newly added Custom Items to show in the catalog.
Mar 11, 11:17 PDT
Update - There was a brief period this morning where Custom Item Export functionality appeared to have been restored, and we were able to complete the EU COL/MPL sync. Unfortunately it ceased functioning by the time we started working on the NA sync. We are still awaiting a response from the vendor.
Mar 11, 10:02 PDT
Identified - The COL Custom Item Export process is timing out/not working. This is preventing us from synching the MPL to COL. A ticket has been opened with the vendor. An MPL synch has not been performed in NA or EU since 03/06/26.
COL Ticket# CXCOL-18359
Mar 10, 14:41 PDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
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