Identified - The issue has been identified as failing UPS devices attached to the core switch infrastructure. Internet services have been restored, but we will continue to experience outages during power fluctuations or brownouts until the UPS devices powering the core switches are replaced.
Dec 18, 2025 - 14:54 PST
Investigating - Hello Everyone,

ITS is investigating internet issues in Red 1. We will follow up with more information once it becomes available.

Dec 18, 2025 - 14:13 PST
Identified - The primary issue has been identified, and Technology Teams are working to provide a long-term solution. Temporary measures are in place and available to facilitate the time sensitive reports required. Moving the incident to P2 status and future messaging/updates will resume during core hours.
Dec 17, 2025 - 19:03 PST
Investigating - IT teams have been engaged and are investigating the issue.
Dec 17, 2025 - 17:57 PST

About This Site

Welcome to the Denali Information Services Status page. Use this site to get more information about the current status of systems hosted by Denali's Information Technology and Services.

Line of Business Applications Degraded Performance
90 days ago
99.62 % uptime
Today
Sage Operational
90 days ago
99.46 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Kimble Degraded Performance
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Starship Operational
90 days ago
100.0 % uptime
Today
MIS Portals Operational
90 days ago
100.0 % uptime
Today
Channel Online Operational
90 days ago
96.01 % uptime
Today
Amazon C Orders Operational
90 days ago
100.0 % uptime
Today
Amazon N Orders Operational
90 days ago
100.0 % uptime
Today
Remote App Service Operational
90 days ago
100.0 % uptime
Today
OST Operational
90 days ago
99.47 % uptime
Today
ScanCo Operational
90 days ago
100.0 % uptime
Today
Insync Operational
90 days ago
100.0 % uptime
Today
RAMP Operational
90 days ago
99.47 % uptime
Today
OPUS Operational
90 days ago
99.47 % uptime
Today
Salesforce NA170 Operational
90 days ago
100.0 % uptime
Today
Cherwell Operational
90 days ago
99.47 % uptime
Today
Dynamics 365 Operational
90 days ago
100.0 % uptime
Today
MPL Operational
90 days ago
99.47 % uptime
Today
Email and Collaboration Operational
90 days ago
100.0 % uptime
Today
Exchange Online Operational
90 days ago
100.0 % uptime
Today
OneDrive Operational
90 days ago
100.0 % uptime
Today
SharePoint Online Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
WebEx Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Smartsheet Sheets Operational
Smartsheet Sharing Operational
Smartsheet Dashboards Operational
Service Desk Applications Operational
90 days ago
100.0 % uptime
Today
Cisco Contact Center Operational
90 days ago
100.0 % uptime
Today
Calabrio Workforce Management Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Storage and Compute Operational
90 days ago
100.0 % uptime
Today
SQL Services Operational
90 days ago
100.0 % uptime
Today
Cohisty Backup Services Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
SendGrid API Operational
1Password AWS S3 (us-standard) Operational
FTP Services Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
99.88 % uptime
Today
Redmond Production Network Operational
90 days ago
100.0 % uptime
Today
Redmond Wireless Network Operational
90 days ago
100.0 % uptime
Today
Redmond Config Network Operational
90 days ago
100.0 % uptime
Today
Plano Production Network Operational
90 days ago
100.0 % uptime
Today
Plano Wireless Network Operational
90 days ago
100.0 % uptime
Today
Plano Config Network Operational
90 days ago
100.0 % uptime
Today
Indiana Production Network Operational
90 days ago
99.98 % uptime
Today
Indiana Wireless Network Operational
90 days ago
100.0 % uptime
Today
Tukwilla DC Production Network Operational
90 days ago
99.41 % uptime
Today
VPN Services Operational
90 days ago
99.47 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Resolved - This incident has been resolved.
Jan 22, 22:44 PST
Update - Microsoft has marked this as resolved.
This is their final update:
"We’ve confirmed that the affected infrastructure has returned to a healthy state and is operating as expected. We’ll continue to closely monitor the remediation actions taken and make any necessary adjustments to maintain stability. If users experience any residual issues, clearing local DNS caches or temporarily lowering DNS TTL values may help ensure updates are reflected more quickly."

Jan 22, 22:44 PST
Monitoring - Hello Everyone,

Microsoft is reporting degraded service functionality, and some users are unable to access Microsoft 365 Services.

The affected services are as follows:

Microsoft Exchange (Outlook Email)
Microsoft OneDrive
Microsoft SharePoint Online
Microsoft Defender XDR
Microsoft 365 Suite
Microsoft Purview

ITS will monitor Microsoft's communications and provide an update as soon as one becomes available.

Jan 22, 14:19 PST
Jan 21, 2026
Resolved - Service has been steady since the earlier outage. closing this incident.
Jan 21, 15:38 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 13:26 PST
Update - Internet service restored.
Jan 21, 13:26 PST
Investigating - Internet service disruption in the Garret site. This has been restored and we are investigating the cause.
Jan 21, 12:10 PST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 18:00 PST
Scheduled - MIS will be performing Sage 100 weekly maintenance.
Jan 16, 09:43 PST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.