All Systems Operational

About This Site

Welcome to the Denali Information Services Status page. Use this site to get more information about the current status of systems hosted by Denali's Information Technology and Services.

Uptime over the past 90 days. View historical uptime.
Line of Business Applications Operational
90 days ago
99.89 % uptime
Today
Sage Operational
90 days ago
99.99 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Kimble Operational
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Starship Operational
90 days ago
100.0 % uptime
Today
MIS Portals Operational
90 days ago
100.0 % uptime
Today
Channel Online Operational
90 days ago
98.06 % uptime
Today
Amazon C Orders Operational
90 days ago
100.0 % uptime
Today
Amazon N Orders Operational
90 days ago
100.0 % uptime
Today
Remote App Service Operational
90 days ago
100.0 % uptime
Today
OST Operational
90 days ago
100.0 % uptime
Today
ScanCo Operational
90 days ago
100.0 % uptime
Today
Insync Operational
90 days ago
100.0 % uptime
Today
RAMP Operational
90 days ago
100.0 % uptime
Today
OPUS Operational
90 days ago
100.0 % uptime
Today
Salesforce NA170 Operational
90 days ago
100.0 % uptime
Today
Cherwell Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Operational
90 days ago
100.0 % uptime
Today
MPL Operational
90 days ago
100.0 % uptime
Today
Email and Collaboration Operational
90 days ago
100.0 % uptime
Today
Exchange Online Operational
90 days ago
100.0 % uptime
Today
OneDrive Operational
90 days ago
100.0 % uptime
Today
SharePoint Online Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
WebEx Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Smartsheet Sheets Operational
Smartsheet Sharing Operational
Smartsheet Dashboards Operational
Service Desk Applications Operational
90 days ago
100.0 % uptime
Today
Cisco Contact Center Operational
90 days ago
100.0 % uptime
Today
Calabrio Workforce Management Operational
90 days ago
100.0 % uptime
Today
Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Storage and Compute Operational
90 days ago
100.0 % uptime
Today
SQL Services Operational
90 days ago
100.0 % uptime
Today
Cohisty Backup Services Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
SendGrid API Operational
1Password AWS S3 (us-standard) Operational
FTP Services Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
99.54 % uptime
Today
Redmond Production Network Operational
90 days ago
100.0 % uptime
Today
Redmond Wireless Network Operational
90 days ago
100.0 % uptime
Today
Redmond Config Network Operational
90 days ago
100.0 % uptime
Today
Plano Production Network Operational
90 days ago
100.0 % uptime
Today
Plano Wireless Network Operational
90 days ago
100.0 % uptime
Today
Plano Config Network Operational
90 days ago
100.0 % uptime
Today
Indiana Production Network Operational
90 days ago
95.45 % uptime
Today
Indiana Wireless Network Operational
90 days ago
99.99 % uptime
Today
Tukwilla DC Production Network Operational
90 days ago
100.0 % uptime
Today
VPN Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Sage 100 Maintenance
Completed - The scheduled maintenance has been completed.
May 22, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 18:00 PDT
Scheduled - ERP will be performing Sage 100 weekly maintenance. Sage and related services and applications will be unavailable during maintenance, and all users will be exited from Sage before maintenance begins.
May 19, 15:14 PDT
May 21, 2026
Users are unable to open Sage using RDP Apps
Resolved - Hello Everyone,

The ITS and ERP teams have confirmed the issue has been resolved. The corrupted Sage ini file on RDApp11 was replaced with a known-good copy from another session host, and the client application is now connecting to the management server as expected. RDApp11 has been returned to the host pool.

As noted in the prior update, users logging into Sage may be prompted to select their preferred desktop type, and may need to recreate their toolbar favorites. If you continue to experience any issues connecting to Sage, please contact the Service Desk to open a ticket.

Thanks,
ITS
May 21, 11:46 PDT
Monitoring - Hello Everyone,

The issue with the impacted RDApps host has been identified as a corrupted Sage ini file. The team has repaired the ini file and verified Sage is working on the impacted host. Users may be prompted to select their preferred desktop type when logging into Sage, and may need to recreate their toolbar favorites.

ITS and the ERP team will continue to monitor the host for the next couple of hours and will respond to any new issues that come up.

Thanks,
ITS
May 21, 09:58 PDT
Identified - The issue has been identified as a failing RDPApps session host. We are continuing to investigate issues with the impacted host. To mitigate the issue, it has been removed from the host pool, and users should be able to connect normally again.
May 21, 09:18 PDT
Investigating - Hello Everyone,

The ITS and ERP team are investigating an issue that is preventing a small number of users from accessing Sage via RemoteApps. The issue appears to be specific to one RDApps Host. We will follow up with more information shortly. If you are having issues connecting to Sage, please contact the Service Desk to open a ticket.

Thanks,
ITS
May 21, 08:57 PDT
May 20, 2026
DAI Corp Wireless Access for MacOS machines
Resolved - Resolved issues preventing the service that issues new and renews expired certificates for DAI-Corp to run again. Seeing certificates being issued now, anyone with an expired certificate should have it automatically renewed in the background while their machine is turned on and connected to the internet (DAI-Apple, Guest, personal, etc).
May 20, 17:42 PDT
Investigating - Hello everyone,

Issue: macOS users may be unable to connect to the DAI-Corp wireless network. This affects Macs whose certificates have expired or are due to renew.

Cause: A Microsoft Intune issue is preventing new machine certificates from being issued to macOS devices, so expired certs cannot be renewed.

What to do: If you're on a Mac and can't connect to DAI-Corp, please contact the Service Desk. We'll get you onto DAI-Apple in the meantime, which provides the same access.

Windows devices and Macs with valid certificates are not affected.

We're working on a resolution and will post an update when the issue is resolved.

Thanks,
ITS
May 20, 16:53 PDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

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